STANDARD AGENDA FORMAT: CASE STUDY

                                                  ADE&OBY PRODUCTIONS

The five existing departments in Ade&Oby productions have a list of task each department handles. Department C has constantly been facing an unresolvable issue amongst their group members therefore causing a “slo-mo” in production.

The Managing Director has called the head of department C and the head of the rest department to put an end to the conflict before Monday.

·         PROBLEM IDENTIFICATION

 Managing Director: What is the issue with your department? Because I do not see your work as the head of department C if you cannot handle a departmental crisis.

Head of Department C:  Group members demand specific task to handle, failing to realize that we are a team and we must cooperate with one another to achieve anything. Most times the members want to wear the crown, get all the eulogies or seek approval from me.

I have also realized that everyone is fighting for recognition so instead of the members of my group sticking to the task I have apportioned for each they rather carry the cross of another member. By saying carrying the cross I mean doing their jobs and the jobs of others.

I must also admit that there is no team spirit amongst my workers.

·         PROBLEM ANALYSIS

Managing Director: All this has been going on in your department and you haven’t found a way around it? Anyway, head of departments what is your opinion on this?

Head of Department A: I think it is a major problem that group members do not value the work of a team. And we all know that our business would not make progress with all of these shortcomings.

Head of Department D: I totally agree with you. And in fact, I think we must decide on what to do to help department C before it escalates.

Head of Department B: It is no wrong for anyone to pick up the job of another person after he has completed his Job so as hasten the productivity of the company. But what is wrong is that there is no love but envy amongst workers in department C. My reason is that, I see nothing upsetting in a fellow member assisting to complete a task. I mean, if any of us is assisted to keep our jobs what we owe our colleague is a simple gratitude.

Sir, I think there is no harmony and no love among the members of department C.

·         CRITERIA SELECTION

 Managing Director: So what we are saying is that, Department C has unresolved issues of accepting the presence of company of one another?

Head of Department B: Yes there is a glaring fault in the group dynamics and I think we have to address that issue and the conflict would be resolved in good time.

·         SOLUTION GENERATION

A solution must be made to resolve the crisis in department C. We have to find a way to build the relationship between members of the department and strengthen the group dynamics (The way members of the group communicate). We could organize a get together party for the department. We could also consider making a clear cut of each members stand in the department as well as the jobs they are to do.

The best way to handle this breach is to recognize all the effort of each member and also put into consideration the emotions of each member.

Emotional intelligence is key in dealing or maintaining individual’s emotions in an organization.

If there is enough money to spend to get the right response among members, we can employ a psychologist to evaluate each attitude of the member and help match each person’s personality with his job. And also help members to understand each other. This would go a long way in member cooperation.

·         SOLUTION EVALUATION AND SELECTION

We have come to a solution that we have to organize a get together party for department C to help them bond and interact with each other. Now we have to find out the cost of the party so it doesn’t burst the company’s budget.

We have also decided to hold a seminar and invite a psychologist to speak on emotional intelligence as it would be effective for a better communication amongst workers.

We have evaluated the means to the solution and we have concluded on the solution to a better department C

·         SELECTION IMPLEMENTATION

This is the last stage where we carry out the decision we have made to modify department C of Ade&Oby productions.

BY; OYEKANMI JESSICA